Accessibility Statement

We are committed to ensure that the Andhra Pradesh State Portal is accessible to all users irrespective of device in use, technology or ability. It has been built, with an aim, to provide maximum accessibility and usability to its visitors. As a result, this Portal can be viewed from a variety of devices, such as web-enabled mobiles, tablets, game consoles, media consoles, televisions and various other devices.

We have put in our best efforts to ensure that all information on this portal is accessible to people with disabilities. For example, a user with visual disability can access this Portal using assistive technologies, such as screen readers and magnifiers.

We also aim to be standards compliant and follow principles of usability and universal design, which should help all visitors of this Portal.

If you have any problem or suggestion regarding the accessibility of this portal, please Tell Us to enable us to respond in a helpful manner.

  • Learn about accessibility features.

  • Learn about accessibility options.

Accessibility Features

Features incorporated in the Andhra Pradesh State Portal to make it accessible are:

  • Accessibility Options:

    Options to change the size of the text and set a colour scheme are provided. For example, if you are using a mobile device to access this Portal, the text might appear smaller on the screen that makes it difficult to read. In such a situation, you can use this option to increase the size of the text for clear visibility and better readability. 

  • Descriptive Link Text:

    Brief description of a link is provided using descriptive phrases instead of just using words such as 'Read more' and 'Click here' as linked text. For example, if a link opens a PDF file, the description specifies its file size. Further, if a link opens a Web site in a new window, the description specifies same. 

  • Table Headers:

    The table headings are marked and associated with their corresponding cells in each row. For example, if there are 30 rows and 5 columns in a table, it is difficult for a user with visual disability to identify which data cell belongs to which header. In this situation, an assistive device such as a screen reader can read the column header of any cell for the user. In addition, captions are also specified for each table that act as labels and indicate what data is provided in the table. 

  • Headings:

    The Web page content is organized using appropriate headings and subheadings that provide a readable structure. H1 indicates the main heading, whereas H2 indicates a subheading. In addition, for the screen reader users, there are hidden headings in this Portal that are read out by a screen reader for better readability. For example, the Navigation pane has been given a hidden heading as Global Navigation. 

  • Titles:

    An appropriate name for each Web page is specified that helps you to understand the page content easily. 

  • Alternate Text:

    Brief description of an image is provided for users with visual disability. If you are using a browser that supports only text or have turned off the image display, you can still know what the image is all about by reading the alternate text in absence of an image. 

  • Explicit Form Label Association:

    A label is linked to its respective control, such as text box, check box, radio button, and drop-down list. This enables the assistive devices to identify the labels for the controls on a form. 

  • Consistent Navigation Mechanism:

    Consistent style of presentation throughout the Web site is incorporated. 

  • Expandable and Collapsible Lists:

    Lists of items are provided that can be expanded to view a list of sub items or can be shrunk using a keyboard, mouse, or screen reader. There are many Web pages in this portal that contain expandable and collapsible lists. Each item in the list is preceded by the '+' symbol that indicates its expandable state. This symbol has been given alternate text to enable the screen readers to identify the state of the symbol to notify users with visual disability. When the '+' symbol is clicked, it changes to '-' that indicates its collapsible state. Further, the alternate text is updated to indicate the same and a list of sub items is displayed. If now the '-' symbol is clicked, it changes to '+'. Further, the alternate text is again updated and the list of sub items goes away, which is referred to as collapsing. 

  • Keyboard Support:

    The portal can be browsed using a keyboard by pressing the Tab and Shift + Tab keys. 

  • Customized Text Size:

    The size of the text on the Web page can be changed either through the browser or through the accessibility options feature. 

  • Changing the Language:

    By default the language of the portal is English. As your convenience the language can be changed to telugu. 

Accessibility Options

Do you find it difficult to read the contents on the screen?

Is the displayed information not clearly visible to you?

If yes, use the accessibility options provided by this Web site to control the screen display. These options allow changing the text size and colour scheme for clear visibility and better readability.

Changing the Text Size

Changing the size of the text refers to making the text appearing smaller or bigger from its standard size. There are three options provided to you to set the size of the text that affects the readability. These are:

  • 1.Largest:

    Displays information in the largest font size.

  • 2.Larger:

    Displays information in a font size larger than the standard font size.

  • 3.Medium:

    Displays information in a standard font size, which is the default size.

    To change the text size, simply click on the text-size icons present at the top of any page.

Changing the Language

By default the language of the portal is English. As your convenience the language can be changed to telugu.

Go to Top Option

There will be a back to top option on every page of this site.When you click on that it will move to top of the page.

About the Portal

The 'Andhra Pradesh State Portal' is aimed as a single point of access for all the G2B & G2C services offered by Government of Andhra Pradesh through its constituent departments. The online portal provides online access to the current, complete and accurate information related to the functions and services provided by Government of Andhra Pradesh and its constituent departments to the Citizens, Businesses and other interested users (e.g. Tourists and Investors).

The portal aims at educating the citizens and businesses with access to information such as expected service fulfilment times for the Government services, business processes, applicable rules and legislations, key point of contacts within the Government etc. It also educates the citizens, businesses in the state about their rights, benefits and schemes offered by the Government, eligibility requirements for availing these benefits & schemes etc.

In nutshell, the Andhra Pradesh State Portal is a transparent & accountable portal that creates a hassle-free environment which has reduced administrative burden and service fulfilment costs for the Government, citizens & businesses, to a large extent.